Flamingo Raises $4.5M Seed Round

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Authors.

Meet the people writing on Flamingo — bios, expertise, and everything they have published.

Kristina Shkriabina

Kristina Shkriabina

Content Marketing Lead | Flamingo
Ohayo! I run content, SEO, social, and community at Flamingo. Before IT, I worked as a correspondent for Ukraine's Public Broadcasting Company and have a Master's in journalism.
236 publications
Michael Assraf

Michael Assraf

Founder and CEO | Flamingo
Hey everyone, I'm Michael - founder and CEO of Flamingo. Before this, I built Vicarius, a cybersecurity company focused on vulnerability remediation, where I raised over $60M in funding. Working closely with service providers through that journey, I saw firsthand how MSPs were losing money to vendor payouts and inefficient systems - and that's when the idea for Flamingo clicked. I set out to build an open-source platform that dramatically increases MSP margins while helping them deliver better service to their clients.
39 publications
Vladislav Marchenko

Vladislav Marchenko

Head Of Marketing | Flamingo
Hi all! My name is Vlad and I’ve been brought on to head the marketing team at Flamingo. Thankfully, this isn’t the first time I will be building a marketing department from scratch, so the experience should come in handy. Now it’s time to dive into the world of MSPs and find myself in this new world.
19 publications
Oleksandra Perig

Oleksandra Perig

Head of Operations and HR | Flamingo
Hi! I’m Oleksandra, and I’m currently leading everything talent and operations at Flamingo. I work closely across hiring, onboarding, internal systems, and just about anything that keeps our team running smoothly.
6 publications
Vlad Rudnitskyi

Vlad Rudnitskyi

Video Editor | AI Generalist | Flamingo
Hi! I'm Vlad, a Video Editor and AI Generalist. I run the full AI video pipeline: concept, script, prompting, generation, editing, sound design, final grade. Beyond video, I'm always happy to take on anything visual. I'm originally from Zhytomyr, Ukraine 🇺🇦, now based in Lviv.
1 publication

Frequently Asked Questions

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About OpenFrame

Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.
In the cloud, on US soil. Your data stays stateside.
Both. It's built for MSPs and MSSPs alike.

MSP AI Agents

Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.

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