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Endpoint management software Your whole IT stack, run by AI. $1 a device.

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  • Cancel Anytime
  • 14 day free trial
  • No per-tech fees
AI agents

AI agents, built in. Not a chat window bolted on.

They use the same tools you do, on the same device record. So they don't just answer, they do the work.

Fae IT Helper

The AI helper

Handles support requests and resolves them automatically.

  • Takes requests in plain wordsIn the menu bar or system tray. No portal, no form.
  • Gathers the facts firstLogs, screenshots and system info before anyone has to ask.
  • Keeps users updatedStatus updates without anyone chasing a ticket.
  • Hands off at the right timeTo Mingo for fleet-wide work, to a tech for judgment calls.

Mingo

The AI admin

Runs IT operations on demand. No tickets, no waiting.

  • Writes and runs scriptsPowerShell, Bash or Python. Tested on a few devices first.
  • Keeps patches and policy in placePuts a setting back the moment it drifts.
  • Acts on thousands of devices at onceOne request, every client, in minutes.
  • Logs every stepWho asked, what changed, and how to undo it.
Watch them workA real night and morning, played back at speed.
What you can do

One platform. Ask for any job in plain words.

Every job runs on the same device record, built on open tools you already trust. Comparing products? Read the best endpoint management software roundup.

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Pricing

$1 per device. Every tech included.

One price for everything live today, with Fae IT Helper and Mingo and AI tokens included. Add techs without adding cost.

$250

a month · $1.00 per device

Technicians
Unlimited, no charge each
AI agents
Fae IT Helper, Mingo included
AI tokens
10M included, then pay as you go
Contract
None, cancel anytime
Try on WebFull pricing

What's shipped, and what's next

Fae IT Helper &MingoIncluded

Fae IT Helper &MingoIncluded

Fae IT Helper &MingoIncluded

Safeguards

You set the rules. Fae IT Helper and Mingo follow them.

Every action is either fixed on its own or sent to you first. You decide which, per action, per client.
  • Approval gates

    Anything your rules mark ask first waits for a tap on your phone.

  • See the change first

    Risky actions show exactly what will change, on which devices, before they run.

  • Every step logged

    Human or AI, every click, script and reply is in the audit log.

  • Undo for 24 hours

    If something goes sideways, roll it back in one click.

Customers

Real MSP owners. Real results.

Small MSPs, MSSPs and IT teams that moved their stack to OpenFrame, in their own words.
Short clips
More customer stories

Frequently Asked Questions

openframe

About OpenFrame

OpenFrame isn't built to plug into your stack. It replaces it. Instead of duct-taping a dozen tools together (RMM, MDM, SIEM, patching, remote access, each its own login and bill), we bundle it into one unified platform: RMM, MDM, monitoring, automation, remote access, patch management, security monitoring, and ticketing, plus built-in AI copilots. So "does it integrate with X?" usually means: you won't need X anymore.
Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.
In the cloud, on US soil. Your data stays stateside.
Both. It's built for MSPs and MSSPs alike.

MSP AI Agents

Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.

Still deciding?

Ask Mingo answers from our docs and customer stories.