OpenFrame. The All-in-One Open Platform for MSPs
All your core ops in one place - built for MSPs who are done duct-taping tools together. Open-source, AI-ready, no vendor tax. Just solid software that lets you run lean and fast.
What's Included in OpenFrame:
Monitoring, ticketing, scripting, inventory, remote access, workflows - it's all here.
Use what you need, skip what you don't. No locked-in bundles, no upsells.
Meet Your Built-In AI
Co-Pilots: Fae & Mingo
Fae and Mingo are embedded AI agents that help automate day-to-day MSP operations - from client intake to backend execution.
What Fae Does:
Natural-language Intake
Clients say it in English - Fae gets it and creates the ticket instantly.
Automated Diagnostics
Pulls logs, screenshots, and sys. info upfront. No more 'can you send me a screenshot?'
Status Updates
Keeps your clients in the loop with clear, auto updates - no tickets.
Smart Escalation
Knows when to pass it to Mingo or a human - no dead ends, no wasted time.
What Mingo Does:
Script generation
Need a fix? Mingo whips up PowerShell, Bash, or Python scripts on the fly.
Patch & Policy Enforcement
Keeps your endpoints up to date and locked down - without chasing policies.
Bulk Operations
Push actions across hundreds (or thousands) of devices in one go. No sweat.
Audit Logging
Everything's tracked. Every action. Every device. Full context, always.
Built-In AI Co-Pilots: Meet Fae & Mingo - your tireless assistants for support intake, diagnostics, and execution.
Hey! How can I help?
Describe what's happening and I'll take a look.
Automate client intake and diagnostics
Execute tasks across your entire infrastructure
Handle routine requests 24/7
Keep tickets organized and clients updated
Human-in-the-Loop Safeguards:
Automation's cool - but not blind. Flamingo has built-in guardrails: approvals, policy enforcement, audit logs, access control.
Approval Gates
Nothing risky runs without a tech's thumbs-up. You stay in charge.
Custom Policies
You decide what runs hands-free and what needs a second look.
Audit Trail
Every click, script, and response is logged. No mystery moves.
Rollback Controls
If something goes sideways, roll it back in seconds - no drama.
You stay in charge, always.
OpenFrame benefits:
OpenFrame combines deep visibility, automation, and full control - so you can run lean and stay ahead:
Real-Time Telemetry
Constantly pulls data from every part of your stack - no blind spots.
AI-Powered Automation
Fae handles intake. Mingo executes. Your workflows run without tickets or toggles.
Workflow Consistency
Apply the same process every time, across every client - no skipped steps.
Full Audit Trails
Every action is tracked - human or AI. Total accountability by default.
Actionable Insights
Dashboards show what matters: risks, trends, bottlenecks - so you can act fast.
Pricing & Features:
OpenFrame Core
TBD per device
Unified IT/Security Platform
Open-source tool integration
Single data fabric
Basic automation
OpenFrame + Agentic MSP
TBD per token
Fae (Client AI)
Mingo (Technician AI)
Approval workflows
Advanced automation
Prefer to Self-host?:
Spin it up from GitHub and run it your way. You get the full core: unified API, central dashboard, log ingestion, MDM/RMM, remote access, and SSO - no strings attached.
Perfect for MSPs who want full control and zero vendor lock-in.
Supported Open-Source Stack:
Integrate with the best Free and Open-Source Software (FOSS) tools. No vendor lock-in, no licensing fees - just powerful, community-driven solutions that work seamlessly with OpenFrame.
Homebrew
Patch Management
Free and open-source package manager for macOS and Linux that simplifies software installation, configuration, and management through command-line interface
Netdata
Network Management and Monitoring
AI-powered, real-time infrastructure monitoring with per-second granularity. Compare Netdata features, pricing, and MSP fit on OpenMSP.
Syncthing
Cloud Backup Solutions
Syncthing is an open-source continuous file synchronization program for secure peer-to-peer file sharing.
Teleport
Identity and Access Management (IAM)
Teleport review for MSPs: open-source access management with certificate-based auth. See pricing, deployment trade-offs, and how it fits your stack.
Authentik
Identity and Access Management (IAM)
Open-source identity provider offering flexible authentication, authorization, and single sign-on capabilities.
Sigma
Security Information and Event Mgmt. (SIEM)
Generic and open signature format for describing threat detection methods in log events, enabling SIEM-agnostic rule sharing.
Osquery
Endpoint Security (Antivirus/EPP)
Open source endpoint visibility tool that exposes system information as SQL tables for security monitoring and analytics
Fleet MDM
Mobile Device Management
Open source cross-platform device management platform with GitOps capabilities for macOS, Windows, Linux, iOS, and Android
Bitwarden Inc.
Documentation and Password Management
Open-source password manager with end-to-end encryption, SSO integration, and team vaults for businesses. Review Bitwarden for MSP credential management.
Chocolatey
Patch Management
Machine-level package manager for Windows that automates software installation, configuration, and management.
Rspamd
Email Security
High-performance open-source spam filtering with Bayesian learning, fuzzy hashing, and neural network support. Compare Rspamd with other email security tools.
TacticalRMM
Remote Monitoring and Management
Open-source RMM built with Django and Vue featuring remote shell, scripting, patching, and agent-based monitoring. Compare TacticalRMM for MSPs.
Apache Guacamole
Remote Access and Support Tools
Clientless remote desktop gateway that provides access to desktop computers and applications from any device with a web browser using standard protocols.
Shuffle
Automation and Scripting
An open-source SOAR platform for security orchestration, automation, and response with workflow-driven threat management.
GRR Rapid Response
Endpoint Security (Antivirus/EPP)
Open source incident response framework focused on remote live forensics for fast, scalable digital investigations and threat hunting across enterprise fleets
TheHive
Security Information and Event Mgmt. (SIEM)
Open-source security incident response platform with case management, observables, and Cortex analyzer integration. Compare TheHive for MSP SOCs.
Documize CE
Documentation and Password Management
Self-hosted open-source knowledge management and documentation platform with structured content, categories, and team collaboration. Review Documize CE.
Amanda Network Backup
Backup and Disaster Recovery
Open-source network backup solution that protects multiple machines running Linux, UNIX, and Windows with support for tapes, disks, and cloud storage.
OpenFrame PSA
Professional Services Automation
Open-source Professional Services Automation platform orchestrating Tactical RMM, MeshCentral, Fleet MDM, and Authentik for unified MSP service delivery.
Try it. Break it.
Deploy it. Love it.
And finally, stop paying $14K/month for tools that fight each other.