Flamingo Raises $4.5M Seed Round

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About Flamingo.

Flamingo was born out of frustration - too many tools, too many vendors, not enough control.

We're a group of MSP folks who said, "screw this," and started building the platform we always wanted.

OUR VISION

Any MSP should be able to deliver kickass IT using open tools and smart automation - no lock-in, no mystery fees, no trade-offs.

OUR MISSION

Help MSPs take back their margins and their sanity by replacing bloated, closed tools with one open, AI-powered platform.

Why We Care About MSPs?

MSPs are the backbone of small business - but they've been stuck with overpriced tools and rigid workflows for too long.

We're here to fix that. With real tools, real control, and a team that actually listens.

How we operate

Six rules we actually use.

What they mean
  • SSOT
  • SSOL
  • LFG
  • AI-only
  • No assholes
  • No BS

Our Investors:

Vertex Ventures

Vertex Ventures

vertexventures.co.il
Seed
focal VC

focal VC

focal.vc
Pre-Seed
Seed
array vc

array vc

array.vc
Pre-Seed
Life at Flamingo

32 humans. 13 countries. One table.

Meet the team, see what we shipped this month, and find out how we work with AI every day.

Life at FlamingoOpen roles

Frequently Asked Questions

about

About OpenFrame

Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.
In the cloud, on US soil. Your data stays stateside.
Both. It's built for MSPs and MSSPs alike.

MSP AI Agents

Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.

Still deciding?

Ask Mingo answers from our docs and customer stories.