OpenFrame Gen1 is Here

Our Origin:

Flamingo was born out of frustration - too many tools, too many vendors, not enough control.

We're a group of MSP folks who said, "screw this," and started building the platform we always wanted.

OUR VISION

Any MSP should be able to deliver kickass IT using open tools and smart automation - no lock-in, no mystery fees, no trade-offs.

OUR MISSION

Help MSPs take back their margins and their sanity by replacing bloated, closed tools with one open, AI-powered platform.

Why We Care About MSPs?

MSPs are the backbone of small business - but they've been stuck with overpriced tools and rigid workflows for too long.

We're here to fix that. With real tools, real control, and a team that actually listens.

Meet the Humans:

Management

Michael Assraf
Michael Assraf
Founder and CEO
🇺🇸

Design

Roman Khutornyi
Roman Khutornyi
Product Designer
🇺🇦

Human Resources

Nazarii Dzhoha
Nazarii Dzhoha
HR Associate
🇷🇴
Oleksandra Perig
Oleksandra Perig
Head of Operations and HR
🇺🇸

Marketing

Kristina Shkriabina
Kristina Shkriabina
Marketing Manager
🇦🇹
Roman Pylypenko
Roman Pylypenko
Marketing Manager
🇺🇦
Vlad Rudnitskyi
Vlad Rudnitskyi
Video Editor/AI Generalist
🇺🇦
Vladislav Marchenko
Vladislav Marchenko
Head Of Marketing
🇵🇱

Platform

Aliaska Varieva
Aliaska Varieva
Head of Platform
🇪🇸
Andrii Koropets
Andrii Koropets
Back-End Engineer
🇺🇦
Danylo Babenko
Danylo Babenko
Client Engineer
🇺🇦
Heorhii Kurtanidze
Heorhii Kurtanidze
QA Automation Engineer
🇮🇹
Mikhail Matsykh
Mikhail Matsykh
Client Engineer
🇵🇱
Nick Kanashenko
Nick Kanashenko
Back-End Engineer
🇺🇦
Oleksandr Didukh
Oleksandr Didukh
Back-End Engineer
🇫🇷
Pavlo Shylo
Pavlo Shylo
Full-Stack Engineer
🇪🇸
Roman Ivan Korvatskyi
Roman Ivan Korvatskyi
Full-Stack Engineer
🇸🇪
Viktor Ishchenko
Viktor Ishchenko
DevOps Engineer

Product Engineering

Andrii Kachur
Andrii Kachur
Back-End Engineer
🇷🇴
Arsenij Malov
Arsenij Malov
Back-end Engineer
🇲🇪
Denys Slieptsov
Denys Slieptsov
Client Engineer
🇵🇹
Dmytro Koval
Dmytro Koval
Head of Product Engineering
🇪🇸
Ilona Kozak
Ilona Kozak
QA Engineer
🇺🇦
Ivan Khropachov
Ivan Khropachov
DevOps Tech Lead
🇺🇦
Kirill Gontar
Kirill Gontar
Back-end Tech Lead
🇵🇱
Oleg Tkachuk
Oleg Tkachuk
DevOps Engineer
🇺🇦
Oleksandr Koltunov
Oleksandr Koltunov
Full-Stack Engineer
🇺🇦
Semen Lisak
Semen Lisak
Back-End Engineer
🇩🇪
Yaroslav Mokryi
Yaroslav Mokryi
DevOps Engineer
🇺🇸
Yevhenii Basarab
Yevhenii Basarab
Back-End Engineer

The AI Angels

"Fae" Grace Meadows
"Fae" Grace Meadows
Lead AI Fairy
🇦🇮

Team Philosophy:

Built by MSPs, for MSPs

Everything we ship is battle-tested by folks who've been in the trenches.

Open Collaboration

We welcome contributors, ideas, and even rants - it all makes the product better.

Relentless Efficiency

We hate wasting time as much as you do. Every feature earns its keep.

Transparency & Trust

No dark patterns. No hidden crap. Just open tools under open licenses.

Our Investors:

Vertex Ventures

Vertex Ventures

Seed
focal VC

focal VC

Pre-Seed
Seed
array vc

array vc

Pre-Seed

Open Positions:

Didn't find the right role?

If you give a damn about open tools, fast execution, and making MSPs' lives easier - we want to hear from you.

careers@flamingo.run

Frequently Asked Questions

About OpenFrame

OpenFrame isn't built to plug into your stack. It replaces it. Instead of duct-taping a dozen tools together (RMM, MDM, SIEM, patching, remote access, each its own login and bill), we bundle it into one unified platform: RMM, MDM, monitoring, automation, remote access, patch management, security monitoring, and ticketing, plus built-in AI copilots. So "does it integrate with X?" usually means: you won't need X anymore.
Most platforms give you one piece and expect you to bolt the rest on. OpenFrame unifies the whole stack in one place, with AI copilots built in. Fewer logins, fewer bills, less duct tape.
In the cloud, on US soil. Your data stays stateside.
Both. It's built for MSPs and MSSPs alike.

MSP AI Agents

Yes. In production MSP shops today, 10% to 25% of tickets close before a human opens them. Thread alone has processed 173 million tickets across 750-plus MSP partners at 96% triage accuracy, handing back 490,000-plus technician hours. Agents own the low-risk, high-volume work (password resets, MFA enrollment, known installs, onboarding and offboarding) and flag anything that touches production data or needs judgment for a human to take.
On a five-person desk, reported deployments show $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Broader MSP adoption data adds ticket handling time cut by 45% and five to 12 points of margin, all from reclaimed capacity rather than headcount cuts.