IT Asset Management Software for In-House Teams and MSPs, Sorted by Where the Asset Record Starts

Updated: November 2026. Vendor pricing pages, product docs and CIS, NIST and ISO sources checked on 11 November 2026.

Your asset records sit in three places: the service desk, the RMM and a spreadsheet of monitors and docks. The vendor-written roundups on page one list their own product first and skip what each tool counts when it bills you. This guide sorts 14 IT asset management software products by where the asset record starts, with dated prices, billing units, an MSP column and the CIS safeguards each type can evidence.

TL;DR

• Pick by record source. Choose the tool whose record starts where your data lives: service desk, network scan, endpoint agent, custody register or license entitlement.
• Billing units move the total. Tools bill per agent, Asset Unit, IP device, asset or object, and Freshservice counts a server as 4 units.
• Six quote only. ServiceNow, Ivanti, NinjaOne, Asset Panda, Flexera One and Maximo IT publish no ITAM price.
• Controls. No tool type evidences all 12 safeguards in CIS Controls 1 and 2.
• MSPs. ServiceNow, Freshservice, NinjaOne and Asset Panda document client separation; InvGate and Snipe-IT partly.

IT Asset Management Software Compared

Prices are vendor list prices in USD, read on 11 November 2026. "Unconfirmed" means the vendor pages we read didn't say, and the CIS column follows our type mapping further down.

What IT Asset Management Software Does

IT asset management software keeps one record per IT asset from purchase to disposal: what it is, who has it, where it sits, what it cost and which contract or license covers it. An inventory tool tells you what exists, and ITAM software adds ownership, money and lifecycle state. If the first half is all you need, our roundup of IT inventory tools is the shorter path.

Every product here builds its record from one of five starting points. A service desk creates the asset next to tickets. A network scan finds whatever answers on the network. An endpoint agent reports hardware and software from each managed device. A custody register tracks who signed for what, including kit with no IP address. A license entitlement record starts from what you bought and compares it with what's installed.

The technology underneath is a similar mix of scans, agents, imports and manual entry, and the starting point decides which records arrive clean. The map below sets each one against the CIS Controls v8.1 safeguards and NIST CSF 2.0 asset categories it can help evidence.

How to Choose IT Asset Management Software

Start from the system you already run, because that's where your cleanest asset data lives today.

If online IT asset management software won't pass your data rules, AssetExplorer, Snipe-IT, InvGate and Maximo Application Suite document self-hosted or client-managed options next to their cloud editions. If budget decides it, our list of free ITAM tools covers what free tiers handle.

Features to Test in a Free Trial

Load your own data instead of the sample set. Five checks show within a week whether a tool fits:

1. Import a real export from your RMM, MDM or spreadsheet, and count the records that fail.
2. Scan one subnet and compare the result with what you know is there.
3. Check a dock out to a desk and a laptop out to a person, then return both.
4. Match one software title's installs against the seats you bought.
5. Pull a dated register export with owner and last-seen date.

What an IT Asset Management Dashboard Should Show

Five tiles cover the weekly questions: devices not seen in 30 days, unknown devices without a ticket, unsupported software, warranties ending this quarter, and license seats bought versus assigned. Three of them map to CIS Safeguards 1.1, 1.2 and 2.2, so the same screen doubles as audit evidence.

Automated IT Asset Management

Automation means records update without anyone typing: agents report on a schedule, scans run at set times and imports pull from the RMM or MDM. Check the lag. Intune's device inventory can take up to 24 hours for its first collection, then syncs daily, while Defender's software inventory updates every three to four hours. Then add rules: a ticket per unknown device, a flag for unsupported software, and archiving for devices that stop checking in. Freshservice still bills an archived device at 1/25 of an Asset Unit.

Service Desk Platforms With IT Asset Management Built In

These tools create the asset next to the ticket, so a laptop's repairs, owner and contract sit on one record. Our ITSM software roundup covers the service desk side.

Freshservice

Freshservice charges $19, $49 or $99 per agent per month on annual billing. ITAM is billed in Asset Units, sold in packs of 500 from $125 per month. A laptop, mobile device or SaaS user costs 1 unit, a server, VM or network device 4, and an archived device 1/25. MSP Mode, on Growth and above, gives each client its own portal and support email. Freshworks also owns Device42 (June 2024), which it still sells separately. Our Freshservice pricing breakdown runs the numbers. It fits if you want tickets and assets on one invoice.

ServiceNow IT Asset Management

We found no public ITAM price for ServiceNow, so plan on a quote. Its docs call domain separation the platform's multi-tenant setup for service providers, and say Hardware Asset Management supports it. In an r/sysadmin thread on ITAM picks, a ServiceNow consultant said the platform only makes sense with a big budget. Our ServiceNow alternatives list covers lighter service desks. It fits if you already run ServiceNow.

Ivanti IT Asset Management

Ivanti now calls it Ivanti IT Asset Management, on the Ivanti Neurons Platform, where older material said Ivanti Neurons for ITAM. It tracks hardware, software, ownership history, lifecycle state, cost and depreciation. The higher Complete ITAM tier adds purchase orders, invoices, contracts and vendor management. Pricing goes through sales, and the product page doesn't mention MSPs. Our Ivanti alternatives roundup covers the wider lineup. It fits if finance wants depreciation on the asset record.

SysAid IT Asset Management Review

SysAid now publishes a price: ITSM Professional costs $59 per agent per month, billed annually, and Enterprise is custom from 20 agents. Both include 250 managed assets, a CMDB, inventory and network discovery, and License Manager Essentials. Extra asset packs, License Manager Advanced and Lansweeper Advanced Discovery cost extra. The pricing page shows no MSP program. Past 250 assets, you're buying packs. It fits if you want discovery in the help desk price.

Jira Service Management Assets

Atlassian includes Assets from Standard up. The pricing page's default view shows $21.50 per agent per month on Standard and $55.28 on Premium, and the figure moves with agent count and billing period. Standard includes 5,000 objects, Premium 50,000 and Enterprise 500,000, then from $0.02 per object per month. That overage billing starts on 3 December 2026 for new and monthly customers. Atlassian's pricing and Assets licensing pages don't mention MSPs. In the r/sysadmin thread, one admin links Assets to JSM tickets and logs each new SaaS app as an asset. It fits if your team works in Jira.

ManageEngine AssetExplorer

AssetExplorer prices by asset band: its annual table starts at $955 per year for 250 assets, and the cloud edition at $115 per month, scaling to 10,000 assets. It tracks hardware, software, licenses, purchase orders and contracts in a CMDB across multiple sites. A free edition stays after the trial ends, and the product page doesn't mention MSPs. It fits if you want contracts tracked at a list price.

Three more belong here: TeamDynamix, which bought Sassafras in April 2025; SolarWinds Service Desk, now owned by Turn/River Capital; and BMC Track-It!, documented under BMC Helix.

Discovery-First IT Asset Management Platforms

These tools start by scanning the network, so the record begins with what's plugged in. That makes them the shortest route to CIS Safeguards 1.1 to 1.4, with owner and contract fields added later.

Lansweeper

Lansweeper's free plan covers 100 licensed assets in full detail, with unlimited scanning and users. Paid plans are priced by quote or on Lansweeper's site, and we couldn't verify them. The billing unit is the licensed asset: computers, servers, network and OT devices, cloud workloads, manual records and, from 5 November 2026, every monitor, unless you exclude them from discovery. Lansweeper bought Redjack, a passive discovery company, in July 2025. Bridgepoint agreed in July 2026 to buy a majority stake, with closing expected by the end of 2026. It fits if you need to find devices first.

InvGate Asset Management

InvGate renamed InvGate Insight to InvGate Asset Management in October 2024. Starter costs $1,499 per year for up to 500 IP devices, Pro $5 per IP device per year from $2,500, and Enterprise starts at $12,000 per year. InvGate's FAQ separates sites or regions with role-based access plus Smart Tags in one instance, or with separate instances. It doesn't frame either option for clients. It fits if you want a fixed price for a small network.

Endpoint and RMM Platforms That Track Assets

Here the record comes from the agent that already patches and supports the device, so hardware and software data stay current. Monitors, docks and anything without an agent still need a scan or manual entry. Before adding one more agent to every laptop, read our guide to agent sprawl.

NinjaOne IT Asset Management

NinjaOne launched IT Asset Management on 10 February 2026, covering hardware and software usage, warranties, licenses and unmanaged or legacy devices. Its MSP page describes one console across clients and one inventory, whether a device is agent-managed, network-discovered or offline. It doesn't mention purchase orders or contracts. There's no ITAM price, and the platform is priced per device by quote, with a published range of $1.50 to $3.75 per device per month by endpoint count. On r/sysadmin, one reply suggested pairing NinjaOne's RMM and ITAM, and another asked how mature the module is. Our NinjaOne review covers the RMM. It fits if NinjaOne already runs your endpoints.

ManageEngine Endpoint Central and Quest KACE belong in this group too, and our NinjaOne vs Endpoint Central comparison covers the first.

OpenFrame is open, AI-native infrastructure for IT and security. It also builds the device record from the agent that runs RMM, patching and remote access, next to tickets in its own PSA. It isn't a finance-grade register, with no purchase orders or depreciation. Fae resolves support requests and Mingo runs IT operations. It costs $1 per device per month, with a 14-day free trial. Flamingo builds OpenFrame, which overlaps with the endpoint and RMM tools in this list.

What Microsoft Gives You for IT Asset Management

Microsoft's asset data is spread across three admin tools. Intune's device inventory collects Windows properties such as BIOS, CPU, memory, TPM and serial number from Intune-managed, co-managed, Entra joined or hybrid joined devices. Android and Apple properties arrive automatically. A Local AI Agent category detects OpenClaw. There are no purchase, warranty or cost fields. Our Intune review covers the MDM side.

Defender Vulnerability Management lists installed software with vendor, weaknesses and exposed devices, and it filters for end-of-support versions. Defender for Endpoint's device discovery finds endpoints not yet onboarded, plus routers, switches, printers and cameras on corporate networks. The Microsoft 365 admin center shows assigned and unassigned licenses under Billing > Licenses. What's missing is purchase dates, warranties and an owner for kit with no agent, like monitors and docks.

A team on Intune and Autopilot asked r/sysadmin what to use for the rest: monitors, docks, switches, firewalls and meeting-room kit, tracked in Excel by location, holder, desk and purchase date. Snipe-IT was the top answer, with GLPI and Lansweeper next. One reply warned that Intune, Jamf and a monitor spreadsheet make three reconciliation problems. Vendor staff replied too, so skip the pitches.

Asset Registers for Custody, Check-Out and Returns

These tools start with a person signing for a thing. They're the IT asset management tracking software for kit that moves or has no IP address, like loaner laptops, docks and monitors.

Asset Panda

Asset Panda moved to quote-only pricing, with no plans on the page and a free 7-day trial. For MSPs, it says it can split each customer's portfolio into its own account under one organization, with roles and permissions. It fits if kit moves between people and sites.

AssetSonar

AssetSonar, from EZO, costs $0.75 per asset per month billed annually, or $1.08 with its ServiceDesk. Advanced software asset management adds $0.42 per asset per month. There are no seat limits, and the pricing page doesn't mention MSPs. It fits if you want to pay per asset and add users freely.

Snipe-IT Hosted

Grokability hosts Snipe-IT from $39.99 per month or $399.99 per year, with unlimited users and assets. Self-hosting is free. Company support scopes lists, exports and the API to each user's company, but the docs page is titled "Multi-Tenancy (ish)": superusers see everything, and categories and suppliers are shared. In the Intune thread, one admin checks monitors and docks out to a desk location. Our Snipe-IT review goes further. It fits if you want a flat price and check-outs.

GLPI splits what each user can see and change into entities, though its FAQ doesn't frame them as clients. One reply in the Intune thread says its agent picks up attached monitors. Our guide to self-hosted inventory tools covers it.

Remote Device Returns

For remote leavers, Workwize and Firstbase both sell retrieval with prepaid return kits, courier pickup and data wipe. The return should close the custody record with status, condition, wipe and date. Our offboarding checklist puts it in sequence.

In r/sysadmin, one admin running procurement and retrieval alone for 200+ remote and office staff asked for software to track it end to end. Replies favored Snipe-IT, with one admin nesting locations down to the room and another asking whether it covers procurement at all. Vendor accounts posted in this thread too, so skip those replies.

Software Asset Management and SaaS Tracking

Software asset management starts from what you're entitled to use, then compares it with what's installed. That's the record a license audit asks for. Flexera's 2026 State of ITAM Report, a vendor survey of 512 ITAM professionals, found that 48% had a software audit in the past year. Our software license audit guide covers the audit itself.

Flexera One

Flexera completed its Snow Software purchase on 15 February 2024 and said it would keep supporting both product lines, and Snow Atlas still has its own login. Flexera One covers IT Visibility, IT Asset Management, SaaS Management and FinOps. There's no public price, and Flexera mentions multi-tenancy only for cloud cost visibility. It fits if an audit or renewal drives the purchase.

AI tools are the newest gap. In the same Flexera survey, 31% said they have visibility into AI software, and 59% said wasted AI spend grew year over year. Microsoft 365 adds Copilot usage and credits reports, and our shadow IT guide covers how unsanctioned apps get found.

IT Asset Management Controls Each Tool Type Covers

CIS Controls v8.1, released in June 2024, has 18 Controls and 153 Safeguards. Controls 1 and 2 cover enterprise assets and software, with 12 Safeguards between them. The mapping below is ours, and neither CIS nor NIST endorses it. How often to run each check is in our inventory check cadence guide.

NIST CSF 2.0, published on 26 February 2024, files the same work under ID.AM. ID.AM-01 covers hardware inventories and ID.AM-02 software, services and systems, which the rows above evidence. ID.AM-04 covers services from suppliers, where SaaS subscriptions land, and ID.AM-08 covers the life cycle, so the record needs purchase, assignment and disposal dates. Our NIST CSF 2.0 guide places these in the full framework.

ISO/IEC 19770-1:2017, amended in 2024, sets requirements for an IT asset management system inside an organization. It's a management-system standard, and no tool ships it as a feature.

The Learning Technology Center, an Illinois nonprofit that supports K-12 schools, walks through CIS Control 1 in this video. Control 1's safeguard titles didn't change in v8.1.

What IT Asset Management Software Costs

List prices only compare when billing units match, and across these 14 tools they don't.

A server counted as 4 Asset Units costs as much as 4 laptops. So a Freshservice estate of 50 servers and 300 laptops fills one 500-unit pack, from $125 per month before agent licenses. Lansweeper's monitor rule hits desk-heavy offices instead: 40 laptops with two screens each make 120 licensed assets, past the free plan's 100.

Ask each vendor to price your real mix, monitors included. Our IT budget template has a line for it.

IT Asset Management News Since 2024

Owners, names and billing rules changed, so check that any review you read uses the current ones.

ITAM vs EAM and Where IBM Maximo Fits

IBM defines enterprise asset management (EAM) as the software and services that maintain an organization's operational assets, from vehicle fleets and buildings to factory equipment. ITAM narrows that record to laptops, servers and software, with owners and licenses. IBM's Maximo product page lists EAM as a core feature, and Maximo IT is an add-on to Maximo Manage inside Maximo Application Suite. IBM names Maximo IT the successor to Control Desk. There's no direct upgrade, so IBM's FAQ says to install Maximo Application Suite first, and pricing runs through AppPoints by quote. It fits if you already run Maximo, or your Control Desk support is ending.

Start Where Your Asset Record Already Lives

Pick the type first, matched to where your cleanest data sits today: service desk, network scan, endpoint agent, custody register or license entitlement. Then compare billing units on your real mix of servers, laptops and monitors, and if you're an MSP, get client separation confirmed in writing. Next, read our guide to asset lifecycle stages to see what happens to each record from purchase to disposal.